Original topic:

Samsung Notes issue

(Topic created on: 04-23-2021 11:00 AM)
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KM2015
Active Level 1
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Tech Talk
Last night I upgraded my phone and now Samsung Notes constantly crashes when I try to open one of my Notes or create a new one. Anyone else having issues with this upgrade? 

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8 Comments
Tech Talk
No.
Kevinnough
Active Level 2
Tech Talk
Restart your phone again.
KM2015
Active Level 1
Tech Talk
I did again and still not working
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Tech Talk
Clear cache and data of Samsung notes app.
KM2015
Active Level 1
Tech Talk
does that mean losing all my existing notes?
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Tech Talk
Absolutely not. But always, do a backup to Samsung cloud if you are fearful.
KM2015
Active Level 1
Tech Talk
i discovered I just needed to update Samsung Notes to latest version! works now. thank you so much for your help and fast response.
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Tech Talk
Hey, no problem. Glad it worked.