Samsung F23 5g restart issue

[Members_6guL7i9]

Now I am facing the same restart problem issue in my new device Samsung F23 5G device after last software update

[goodthings]

Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Kindly use a genuine Samsung charger.
We always recommend using a genuine Samsung charger for charging your device.

There are two methods to disable the auto restart function
1- Tap on Settings> General management>Reset > Disable Auto restart (if enabled)> Auto restart disabled.
2- Tap on Settings> Battery and device care> Three dots> Automation> Auto restart at set times if enabled.

If you are facing this issue after installing any new application then uninstall that application.
Tap on Settings> Apps > desired app> Uninstall> Ok.

Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

Reset settings: Tap on Settings>General Management> Reset and then tap on Reset settings.

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

[Shat55]

I have faced this issue few days before and tried FACTORY RESET but failed to overcome this issue after multiple start attempts device is ON but WIFI has gone   ,  seems It is quality issue and SAMSUNG knows it better that after recent android 14 update in F235G , most of the devices are going to face this AUTO Restart issue ,  I an asking SAMSUNG that to maintain the brand value they should accept this. 

Thanks 

[Hitesh_Harsora]

Sir I tried.  But one sentence is always thrown on my face from service centre, call centre or CEO desk is " your handset is out warranty, you have to change motherboard with spending 9k ".

I am pro SAMSUNG follower not mobile, I have purchased washing machine, ACs and TVs from their single store.  But they least concern about your brand loyalty and your feelings towards samsung.

Nothing will happen.