Original topic:

SOLUTION TO 'MY PHONE FREEZES & INCORRECTLY RESTARTS'

(Topic created on: 10-17-2021 09:56 AM)
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SulochanaKumariNoDMs
Active Level 8
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Tech Talk
Problem: Why my smartphone has problems of freezing & incorrect restarting?
Possible Answer: Have you cleared Cache in "Storage" & "Memory"? If not, then do it. This may help to end problems of freezing. Make it a habit to clean up Storage & Memory once in every 24 hours. Recall if you had downloaded any apps in 2-4 hours' time before your phone went frozen & restarted. If you did download some apps prior to freezing & incorrect restarting, then uninstall those apps to ensure your phone doesn't incorrectly restart & freeze again. If problem still persists, then use SAFE entry & exit modes to use your phone, then clean up cache, uninstall disable or forcibly stop all apps that you don't use. Never download any suspicious app. Download & Update apps only in Samsung Galaxy store. Disable Google Playstore app. Only use Google Play Service app.Take care to disable Google, uninstall Facebook, WhatsApp & other apps that you practically don't need. This may help you avoid Problems of automatic Restrarting and freezing. You must carefully read 7 part series "RESOLUTION OF AUTORESTARTING FREEZING HANGING" earlier posted by me in Samsung Community. Proper use of ideas given there may help your handset palmtop smartphone overcome freezing & incorrect restarting problems. You must enable GOOGLE app only after your device stops having freezing, automatic restarting problems. You should do same to other apps. Keep an eye. Uninstall or disable an app quickly if problems starts again. One more important point to note here. Turn off 'Bootloader' feature under "Developers option" after your phone regains its health, after it stops facing automatic Restrarting & freezing problems. 
Tech Talk
I used factory data reset but still problem not solved. Everything i have done which is possible to me. Clear cache partition, hard reset, safe mode , cantact to customer care, mail to samsung, mail to CEO, tweet to samsung etc last option i have to go to care 😖
Tech Talk
Have you read my 7 part series? If not , then read it. This may help you. Take care to disable Google, Google Play Store, Facebook, uninstall WhatsApp & other apps that you practically don't need. Even if after that you aren't lucky, it's better to visit service centre to solve your device's problems. If you find this helpful, please do click on the three dots & accept as solution.
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Tech Talk
Where is 7 part series? Tell me
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Visit my 35 posts. You'll find it there. If you find this helpful, please do click on the three dots & accept as solution.clipboard_image_1634456981003_1634456981003.jpg
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Tech Talk
Factory data reset isn't necessary.
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Tech Talk
Delete screenshots also.
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Tech Talk
If you find this helpful, please do click on the three dots & accept as solution.
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Tech Talk
Not solved! But some relief.
Tech Talk
That's also 👍! Patient who was going to die has atleast now survived with some bandaging/medication if not completely cured😊! With further treatment, your Patient that is your smartphone shallget cured soon😊🙋‍♀️!
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IcyJay30
Expert Level 3
Tech Talk
Aap kahe toh button wala phn use kerle?