Original topic:

SOLUTION TO 'MY PHONE FREEZES & INCORRECTLY RESTARTS'

(Topic created on: 10-17-2021 09:56 AM)
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SulochanaKumariNoDMs
Active Level 8
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Tech Talk
Problem: Why my smartphone has problems of freezing & incorrect restarting?
Possible Answer: Have you cleared Cache in "Storage" & "Memory"? If not, then do it. This may help to end problems of freezing. Make it a habit to clean up Storage & Memory once in every 24 hours. Recall if you had downloaded any apps in 2-4 hours' time before your phone went frozen & restarted. If you did download some apps prior to freezing & incorrect restarting, then uninstall those apps to ensure your phone doesn't incorrectly restart & freeze again. If problem still persists, then use SAFE entry & exit modes to use your phone, then clean up cache, uninstall disable or forcibly stop all apps that you don't use. Never download any suspicious app. Download & Update apps only in Samsung Galaxy store. Disable Google Playstore app. Only use Google Play Service app.Take care to disable Google, uninstall Facebook, WhatsApp & other apps that you practically don't need. This may help you avoid Problems of automatic Restrarting and freezing. You must carefully read 7 part series "RESOLUTION OF AUTORESTARTING FREEZING HANGING" earlier posted by me in Samsung Community. Proper use of ideas given there may help your handset palmtop smartphone overcome freezing & incorrect restarting problems. You must enable GOOGLE app only after your device stops having freezing, automatic restarting problems. You should do same to other apps. Keep an eye. Uninstall or disable an app quickly if problems starts again. One more important point to note here. Turn off 'Bootloader' feature under "Developers option" after your phone regains its health, after it stops facing automatic Restrarting & freezing problems. 
_HK02_
Expert Level 2
Tech Talk
Might be. No particular guess. But the reason why i said this is because the problem which is making this errors is said to be a fault in the power ic of motherboards during mass production.
So i don't think if there is a hardware problem then it can be solved be software.
Again this all is just a guess nthing more.
Tech Talk
This error doesn't seem actually to be a fault in the power ic of motherboards during mass production. If it were fault in the power ic of motherboards during mass production, then my M30 wouldn't function smoothly in last two years. My M30 had no problems of incorrect restarting & freezing for past 2 years. It was only this October that it developed these problems within 24 hours of me installing on 2 October this year the latest Samsung software patch level update released on September 1, 2021. I could luckily resolve it through trial & error. If you find this helpful, please do click on the three dots & accept as solution.
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_HK02_
Expert Level 2
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Thats what i am saying. Your phone doesn't have that problem. Instead , your phone got some software one which can be solved. Even i got no error till now.
Tech Talk
That's 👍! It was software problem, not the hardware one. Again, looks like that specific software update wasn't allowed to function smoothly by other apps like Google store play & that was partly responsible for causing automatic restarting & freezing problems.
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_HK02_
Expert Level 2
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Yes u have software but not others. They have hardware problems only
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Only service center experts/engineers best can tell the real cause. Whatever the problem, software or hardware, it's better to try all creative solutions to try resolve the problem.
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_HK02_
Expert Level 2
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Yess that is also right
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Thanx😊!
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_HK02_
Expert Level 2
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I should say thanks for finding a solution 😂😂
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Thank you so much😊👍!
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