Original topic:

S8 camera quality after software update

(Topic created on: 10-25-2020 11:04 AM)
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sumitlko
Beginner Level 2
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Tech Talk
My S8 camera quality is poor now after last sep20 software update. Camera is degrading after every update. When i bought the phone its too good and now very poor
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cs-member13
Expert Level 4
Tech Talk

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve "camera quality" issue kindly follow the given below steps:

1. Please clear data or cache of Camera Application(Tap Settings>Apps>Camera>Storage>Clear Cache/data)

2. Reset the Device: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset: Settings>General Management>Reset

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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