Original topic:

S20 FE Heating Issue

(Topic created on: 04-26-2021 11:43 AM)
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Hemant3680
Active Level 3
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Tech Talk
I newly bought S20 FE, while the specs looks great on paper, the device just can't perform because of constant overheating.  The apps just gets closed off due to heating. Such a waste of money..and such disappointment from a Brand Like Samsung !!
Hemant3680
Active Level 3
Tech Talk
They should recall these devices and give out devices with either stable exynos or snapdragon
joey199p
Active Level 1
Tech Talk
Exactly
Hemant3680
Active Level 3
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Dear @Samsung if you are really listening and care for your users, this is the time and place !!!
joey199p
Active Level 1
Tech Talk
What samsung does is ask the customer to do some device reset and give the device to the service centre. But problem is in the core. Exynos manages power poorly. I think customers should file a consumer complaint. This device overheats and its the same for all users. This device is faulty
Hemant3680
Active Level 3
Tech Talk
And they don't want to accept this !! I hope we have enough people echoing this so they finally give it a notice !!
Tech Talk
Imma using for almost 5 months, heating issue is there but no over heating. Also i do a lot of gaming.
Well it's my point of view.
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Hemant3680
Active Level 3
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Is it not forcibly closing apps ? The discharge is quick one the device heats up...what is the onscreen time you get
Samsung_Support1
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Hemant3680
Active Level 3
Tech Talk
Dear Support Team, if consumers buy a flagship Device from a Company they trust because of its Brand Name and device has issues. Do you fix the device or do you tell the customers to not use features of flagship device as it will heat it up !! The phone heats up on very basic to minimal use of Camera and other apps !! If i have to restrict apps and not use my device much...why will I spend the money??????

Do you really personally think its a resolution??

So according to this ..best way to keep S20FE is to not use the device at all, right ??
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Maddy210
Active Level 7
Tech Talk
Sign petition mate, uts already going on.

Check on my profile for the same
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