Reporting a problem

[Samsung_xoLVI3s]

it is taking more time to recognise my face and at some it dose not recognizing it...i am feeling very  disappointing when it act like this

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned step to resolve the issue:

1) To improve recognition performance, register your face on the device again.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support