How to turn on "only available when the screen is turned off " while accessing good lock to custumize edge lighting +. I've tried multiple times it's not working it appears on but blur it's not working. Only working while the screen is on. I want those floating icons while the phone screen is off.
As per your query, we request you kindly share your concerns in the error report and share the log file. This will help us to further investigate and resolve this issue.
To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
