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11-12-2019 07:38 AM in
Tech Talk- Mark as New
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12-03-2019 02:21 PM in
Tech TalkHi there,
Please follow the below mentioned steps to resolve the Fingerprint issue-
- If any screens guard/tampered glass/protection film is available then first disables the fingerprint settings and then removes the screen guard.
- Once screen guard is removed now register the fingerprint again and check the issue
- Run the device in Safe mode and check the issue
Please follow the below mentioned steps in order to resolve the Camera issue:-
-Clear the Cache of the camera (setting>>apps>>camera>>storage>>clear data and cache).
-Do the reset settings of the camera (camera>>setting>>reset setting).
For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Samsung Members Team