Original topic:

slow motion problem on galaxy A70

(Topic created on: 12-03-2020 12:29 AM)
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fekomostar
Beginner Level 2
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Tech Talk

After system update in my mobile there is a problem with super slow, and slow motion mode recording.

 

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Ehsank
Expert Level 5
Tech Talk
once open camera >settings >reset settings and then try
Ehsank
Expert Level 5
Tech Talk
and if you feel this issue after update then do these settings

A. Wipe Cache Partition.
Steps to perform.
1) Turn off the device.
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.
cs-member13
Expert Level 4
Tech Talk

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. We would request you to kindly send us the screenshot, video and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application:-
Samsung member application > Click on get help > Send feedback > Error report, so that we can help you out with this.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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