Pro cam mode n ot working at all

[jasonsmith]

Example

[jasonsmith]

Where is samsung support team

[jasonsmith]

Super telephoto mode is pro cam mode not working,sample images attached.

[jasonsmith]

This is my last ssmsung device

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support