Keyboard Sticker Removal Not Working

[ElizW]

So I've been trying to remove the sticker packs on the bottom such as:

Sluggy

Jim and Kim

Bun Bunny

Seymour Sloth

Pocket Fox

Ive already deleted them but they are still there and active. And when I try to delete them again, it wouldn't even let me select it for deletion anymore and resetting the keyboard doesn't work. I honestly don't know how to remove them. Please help!

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support