😡Phone automatically calls others - Staying in the pocket

[SataruGojoo]

Galaxy A34 

"Accidental Touch Protection" feature isn't working well!

Due to this I accidentally called my Emergency Numbers.

Although the phone is in Dark place/Pocket/Bag - the feature doesn't work.. as a result the phone wakes up its screen by accidental Touch and then accidentally open Emergency Call (without unlocking the phone) and then calls my Emergency Numbers.

This feature was working fine with One UI 6.1 

But, After updating to ONE UI 7.. it's not working!

As now we have NOW BAR, this feature is a must have as this Accidental Touches can also interact with Now bar and change songs, etc.

Are you facing such issues after One UI 7 update?

Galaxy A34.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[SAURAVMISRA]

Try turning off touch sensitivity.

[SataruGojoo]

No improvement.