Not a fan of samsung but ...

f62_CA · ‎08-25-2021

Thanks samsung for better whatsapp support faster replies than oneplus...(but the samsung tech support guys are not well trained and sometimes give vague or wrong answers to queries) ....don't know when my no. Will come....in oneplus support....i will update after i get reply from oneplus guys ......**bleep** those youtubers for praising oneplus unnecessarily....

Edwin7878 · ‎08-25-2021

Samsung gives support very well ..
But the service or reply we get from those supports are not great...🤮🤮

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Edwin7878 · ‎08-25-2021

Yeah bro

I think samsung has hired some private call centres for their customer care rather than their own, so the no of employees are big..

Also these private call centres employees may not have knowledge on tech , that's what we are really suffering with their replies..

Oneplus is doing themselves with trained employees so the no is less

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AlphaTrion · ‎08-25-2021

Mr Whosetheboss compared the approximate amount of employees in samsung with Xiaomi in one of his recent video.
Yes, they lack knowledge in their own products.

What's the criteria here for hiring these people as customer support? whatever it is, its not satisfying.

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Chanakya_Reddy · ‎08-25-2021

Samsung replies very fast. But there is no solution for our problem.🤣

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FedUpWtExynosNCorUi · ‎08-25-2021

May be that person left job from samsung recently & joined one plus😆😆😆 just joking..

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Edwin7878 · ‎08-25-2021

Samsung gives support very well ..
But the service or reply we get from those supports are not great...🤮🤮

VedantKalore · ‎08-25-2021

Yes! That's truth!

f62_CA · ‎08-25-2021

Yes thats true let me edit the post

VedantKalore · ‎08-25-2021

Your position is 365= 1 year!

Edwin7878 · ‎08-25-2021

Actually what does that mean bro

On the chat

f62_CA · ‎08-25-2021

It is like queue in a hospital for doctor...

Edwin7878 · ‎08-25-2021

Even on whatsapp support token for appointment 🤣🤣🤣🤣
🤣🤣Oneplus 🤣🤣

AlphaTrion · ‎08-25-2021

Probably because samsung has enormous amount of employees.

But their reply is completely illogical.

Edwin7878 · ‎08-25-2021

Yeah bro

I think samsung has hired some private call centres for their customer care rather than their own, so the no of employees are big..

Also these private call centres employees may not have knowledge on tech , that's what we are really suffering with their replies..

Oneplus is doing themselves with trained employees so the no is less

Original topic:

Not a fan of samsung but ...

5 Solutions