Original topic:

Not Supported 4G+ Service

(Topic created on: 09-09-2022 10:49 AM)
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KetanAlhat
Beginner Level 2
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Tech Talk

I am using Samsung F41 & VI Sim Card both Supported 4G+ Service

recently i observe my samsung f41 mobile &my vi sim not supported 4G+ service but,

1) my No 7709......  vi sim + other samsung A50s mobile support 4G+ Service activated & Internet speed was super ( Means my vi 7709... no is supported 4G+ Service)

2)my other vi sim no 9850..... + My samsung f41 mobile support 4G+ service (Means My Samsung F41 Mobile Support 4G+ Service)

But Now Problem is My Vi sim no 7709.... + My Samsung F41 was only Shows 4G Service  &Speed was very slow

Then what is actual Problem please help

2 Comments
PradeepA52s
Active Level 9
Tech Talk
I Have A52s 5G my phone support CA+ and use VI sim card ..lekin 4G+ ka symbol kabhi kabhi aata hai.proper nhi aata VI ke tower me issue hai ...ghatiya company hai me port karaunga other company me
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cs_member8
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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