Original topic:

Network problem in galaxy M31

(Topic created on: 11-16-2021 06:51 AM)
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nishchith767
Beginner Level 2
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Tech Talk

Dear sir/madam I bought Samsung Galaxy M31 from amazon 5 days ago and I'm facing network issue even I'm in good network coverage area please fix this problem 

Thank you

3 Comments
Jasmeet17
Active Level 6
Tech Talk
in case you find a problem with your mobile exchange it on Amazon before the exchange window closes
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Samsung_Support3
Moderator
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Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Indira10
Active Level 2
Tech Talk

Follow  my solution.  Hit like/comment  if it worked  or  not.

Cheers!!!

https://r2.community.samsung.com/t5/Tech-Talk/Samsung-Galaxy-M31-network-issue-solved-lte-only-mode/...

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