Network issue in games

[sum834]

I am getting a speed of more than 250 Mbps of download speed still in games like genshin impact I am continuously stuck in network error whenever I am trying to run it. Is that some kind of problem with my network settings?

[Jassimsheik28]

If you are playing with wifi then play in airplane mode you get good results

[sum834]

Using mobile data

[Jassimsheik28]

Then don't tightly cover your ear peirce area

[sum834]

What?

[Jassimsheik28]

Upper part of your phone where Antena area ie there

[sum834]

Tried doing as you said but no luck
As I have mentioned the problem is only while playing them. There was no such issue while downloading the internal components of the game.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit this mentioned link to resolve your Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support