I am using my Galaxy C9 Pro since from 2017. Due to some locked features my phone got locked and i gave my phone to my friend. He rooted my phone to break the security. And therefore there are many apps like samsung health, pay mini ect. They are not working. As application shows your device is rooted. Can anyone help me out so that i can use those apps?
Hey, if you're still facing the issue, then please turn out to the feedback section for help.
Kindly follow the steps as below to report an error on the feedback section.
Log in Samsung Members app > Click “+ button” at the bottom right > Click “Send feedback” > Click “Error reports” > Add detail of symptom and attach the system log data (click checkbox)
*When you abstract the log file. Please check off the pop-up message: log file delivered
