Original topic:

M51

(Topic created on: 12-17-2020 10:10 PM)
94 Views
JavedSL
Beginner Level 2
Options
Tech Talk
Does anyone randomly have heating issues in M51? please let know and give me some remedies. #M51 # heating 
0 Likes
3 Comments
raju-83
Active Level 8
Tech Talk
I face No Heating, only battery drainage is fast .
0 Likes
RickyM51
Active Level 7
Tech Talk
heats only when I play cod for like hours.... I don't use video recorder. so I can't say.. while fast charging, heats a bit..
0 Likes
cs-member13
Expert Level 4
Tech Talk

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. Please be assured and to resolve "Overheating" issue please follow the below given step:-


> Close background running apps and uninstall the unnecessary apps.


For more details follow the instructions provided in the link given below:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes