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06-21-2024 09:43 AM in
Tech TalkIn samsung M51 I have installed latest security patch update which provided by samsung.
After that display having issue to turning black in brown and flicker.
Samsung M51
Security Patch Level 1 May 2024
Why Samsung allowing such bug in update
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06-22-2024 08:07 AM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we'd like to inform you that the update comes to resolve the potential problems by fixing bugs and errors and new features experience. The issue could occur due to usage and various other factors, however, it is our best endeavor to provide you with an impeccable product experience at Samsung. Please follow the steps to resolve your issue.
1. Go to Settings>Display>Adjust the brightness.
2. Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.
3. Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
4. Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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06-24-2024 09:42 AM in
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06-26-2024 12:29 PM in
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06-29-2024 12:53 AM in
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06-23-2024 12:36 PM in
Tech Talki am also facing the same issue thought the screen was damaged but when I searched about the problem I found out that this issue was also faced by others.
what are the solutions to this problem? how can I go back to the old software?
I think Samsung should provide a new update fixing this issue
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06-24-2024 09:43 AM in
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06-24-2024 10:41 AM in
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06-24-2024 02:55 PM in
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06-26-2024 12:28 PM in
Tech Talk