Original topic:

Samsung Latest Security Patch update causes Screen color flickering from black to brown automaticaly

(Topic created on: 06-21-2024 09:43 AM)
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RupeshPatil
Active Level 2
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Tech Talk

In samsung M51 I have installed latest security patch update which provided by samsung.
After that display having issue to turning black in brown and flicker.

Samsung M51

Security Patch Level 1 May 2024

Why Samsung allowing such bug in update

11 Comments
cs_member10
Expert Level 5
Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we'd like to inform you that the update comes to resolve the potential problems by fixing bugs and errors and new features experience. The issue could occur due to usage and various other factors, however, it is our best endeavor to provide you with an impeccable product experience at Samsung. Please follow the steps to resolve your issue.

1. Go to Settings>Display>Adjust the brightness.

2. Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

3. Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

4. Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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RupeshPatil
Active Level 2
Tech Talk
Tried but not working
RupeshPatil
Active Level 2
Tech Talk
Waiting for solution
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shubham6810
Active Level 1
Tech Talk
Hi Samsung, These solutions will not work. There is bug in your software. Please ask samsung software experts to provide a stable and bug free update.
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Edan-
Beginner Level 3
Tech Talk

i am also facing the same issue thought the screen was damaged but when I searched about the problem I found out that this issue was also faced by others.

what are the solutions to this problem? how can I go back to the old software?

I think Samsung should provide a new update fixing this issue

RupeshPatil
Active Level 2
Tech Talk
Yes it seems like Samsung does this purposefully to change handset with new or get repaired. So, that they can make money.
ashim07
Beginner Level 4
Tech Talk
Business strategy of Samsung. I am having same problem in m51 model
THEPREM
Active Level 6
Tech Talk
Did you get any resolution? Bro
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RupeshPatil
Active Level 2
Tech Talk
No
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