Original topic:

M40 Camera issue

(Topic created on: 11-04-2019 10:51 PM)
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Rvmani19
Active Level 1
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Tech Talk
Guys.. Anyone faced camera hanging problem (fully black screen) by switching front camera to Rear camera @ M40

image



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Tech Talk
Contact Customer Care In Samsung Members
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Rvmani19
Active Level 1
Tech Talk
yes..
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Samsung_Support1
Moderator
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Hi there,


Kindly follow the mentioned steps to resolve the issue in your device.
- Reset the Camera (From the Camera Setting).

-Settings>Apps>tap on 3 dots>show system apps>Camera >Storage>Clear cache.
- Software update via FOTA or Smart switch PC suite.

For further assistance, register your concern in Samsung members application (Open Samsung members app >> click on “+“icon > send feedback >> error report / ask question).

 

Regards,
Team Samsung Members

 

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