M31 hanging issue

[Members_EtyO2L5]

I purchased the M31 handset in March .. it's not more than 8 months also it started getting hang .. i tried factory reset but nothing worked.. please get m some solutions about it..  

[SrajTech]

Some third party app can be a cause, if you have factory reset your device and still its lagging then you might not have optimised settings through device care.

[Ehsank]

do these steps

1. Wipe Cache Partition.
Steps to perform.
1) Turn off the device.
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

2. go to settings >>advance features >>enable reduce animation .

3. go to developer option and disable or decrease animation scale to. 5x
definitely it will work for you, and you will get noticeable difference.

If you not yet enable developer option then follow these steps

Steps to enable developer option
settings >about phone>software information >then u find build number >tap 7 times>then back to settings
and at end of settings one new option called developer option
click on it and find that option

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support