Every time when i connect my phone to a TV it gives me a message "the connection is unstable". I need some tips to avoid the error or of it happens with everyone then support team should look at improving the smartview connections
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
This error usually shows up when the phone and TV are connected to different WiFi bands(5Ghz and 2.4Ghz). Connecting both the TV and phone to the same frequency band fixed the error for me.
