This is to inform to Samsung that in middle ranged Smartphones like A30, A50 and now M31 I noticed that Internet is not accessible inspite of being connected basically when I travelled in local train in Kolkata. But my nearby passengers is well connected with internet in Redmi set.
It is well connected during travelled in a bus.
In train I have to off / on Flight mode. This is a temporary relief.
For the above I repeatedly Reset all Network settings and even Factory Reset also.
The above problem I faced in my previous phones A30, A50 also.
I hope Samsung needs to update the above Connectivity issue along with Low light Camera and addition of Secure Folder app.
We really appreciate your feedback and have noted down the feedback regarding network and camera features. Providing a continued great experience is our first priority.
To resolve network issue please follow the given below steps:
1. Check Network mode and set it to Auto Connect (Settings>Connections>Mobile Network>network mode SIM1 or SIM2>Network mode>Select LTE/3G/2G auto connect). 2. Check network operators and select automatically (Settings> Connections>Mobile Network>Network operator>select automatically>Tap on OK>Registered on network).
If the issue still persists, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report). Note:-Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
