Original topic:

How to recieve text messages(sms) while on other sim call??

(Topic created on: 10-27-2021 05:14 PM)
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saink
Active Level 8
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Tech Talk
I am using dual sims airtel & jio. Here i am not getting sms from airtel when I am on call using jio. Same in case of jio sms as well. How to receive text message ?? But if i am on sim1 call i will get sms from only sim1 & sim2 also same case. After call i will get all sms at a time. 
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BVikram
Active Level 9
Tech Talk
Activate Smart dual and check once.
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Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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