My s23 suddenly became laggy when i opened good lock it displayed a message saying that good lock has paused its activity dur to internal error to find please send log on samsung members app
After that when i opened keys cafe cause animations were not working it showed the following message
"Abnormal animation duration...."
It hasn't been even 5 moths since i purchased this device plz help
As per your query, we request you kindly share the log file. Without a log file, we cannot analyze this issue, Also share video clips and images for better understanding. This will help us to further investigate and resolve this issue.
To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
