Original topic:

Heating issue i guess

(Topic created on: 04-19-2020 06:07 PM)
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chinna116
Active Level 3
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Tech Talk
I can feel my s20+ getting a little warmer even if i use it for half an hr straight...

Does anybody feel the same...

Is there anything i can do to fix it???
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3 Comments
sidbebo
Active Level 6
Tech Talk
s20+ overheat normal use
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MrMadking
Active Level 1
Tech Talk
5 mins of vc n the temp is already around 45. 5 mins of pubg temp is already around 46. 5 mins of anything n the device feels worthless fo money.
cs_member10
Moderator
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Tech Talk

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve "heating" issue please follow the below given steps:

1)Close background running apps.
2)Uninstall the unnecessary apps.

Follow the link for more details :- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support