Original topic:

Hanging problem

(Topic created on: 10-19-2020 05:31 PM)
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praveenmahe
Beginner Level 2
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Tech Talk

After latest update, my M30s getting hanged frequently...  please help me

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7 Comments
Tech Talk
try in safe mode
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: Exit safe mode:

1. Press volume down and power key simultaneously for 5 seconds to restart the device.

2. Press the power key on the right hand side and tap on the restart icon on the screen.

3. Swipe down the notification panel to access it. Select the notification safe mode enabled and tap on n off to restart the device.

: Steps to enter into Safe Mode:
1. Power off the device.

2. Press and hold the Power key for one or two seconds to turn on the device.

3. When the Samsung logo appears, press and hold the Volume down key.

: If your device functions correctly in Safe Mode, it is most likely that the issue lies with a 3rd party application that can be uninstalled to resolve the problem.
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ramghariamanni
Beginner Level 3
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wrong
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no this is right you are wrong
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Anonymous
Not applicable
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Clear the cache partition if you didn't.
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Ehsank
Expert Level 5
Tech Talk
Wipe Cache Partition.
Steps to perform.
1) Turn off the device.
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

2. go to settings >>advance features >>enable reduce animation .

3. go to developer option and disable or decrease animation scale to. 5x
definitely it will work for you, and you will get noticeable difference.

If you not yet enable developer option then follow these steps

Steps to enable developer option
settings >about phone>software information >then u find build number >tap 7 times>then back to settings
and at end of settings one new option called developer option
click on it and find that option
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Samsung_Support3
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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