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10-19-2020 07:41 PM in
Tech TalkMy Samsung Galaxy M31 is getting switch off frequently.It is a greater problem for me as a student to deal with online classes.tThe phone is given to the service center and still the problem remains.Pleaalse help me to fix this problem.It is very difficult to use the phone ,phone is getting switch off9-10 times daily.please help.....
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10-19-2020 08:55 PM in
Tech Talkwe can only suggest some settings

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10-21-2020 12:41 PM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve auto restart issue please follow below given steps:
Go to Settings > General management > Reset > Turn off auto start.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
