My Samsung M52 has got a vertical green line after the new software update. There has been no external damage and the same was conveyed to the service center. However, I was asked to replace my display out of my pocket. I I have reported an error on this app for the same. There has not been an update for the past 6 days. When can I expect an update and is Samsung issuing free of cost display changes like it did for the S22. Thank you in advance.
My issue is not resolved, I raised a complaint for the same via the members app error report. I have been waiting for an update. No reply recieved yet.
My dear complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to Samsung service center for replace/repair it's free of cost. Thanks.
Hi, I have sent a complaint via the members app with the log files, it has been 6 days and I have not recieved an update on the progess. Is there any way to check the progess and what is the average turnaround time for such complaints?
As per your query, we would request you share the jobsheet number and contact detail on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send). So it will be helpful to us to resolve your issue.
