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a month ago in
Tech TalkI have samsung galaxy S22 mobile purchased on 2 march 2023. It was updated to latest version of October patch. Suddenly a vertical green line appeared after few days on display on its own. The device hasn't been dropped even once.
I have been hearing that this issue appearing on lots of these models. I went to service center who are saying that this model is not eligible for the free replacement of display, only S22 Ultra model is eligible.
Need resolution on this asap. S22 model should be included for free replacement of display.
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4 weeks ago in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
We want to inform you that it is our best endeavor to provide you with an impeccable product experience at Samsung. Our products pass through rigorous quality checks which are globally recognized. The issue could occur due to usage and various factors, in case there is any kind of issue occurs then we are always helping our customers to resolve their issues. However, as you have already connected service team, they have guided you after inspecting the device according Samsung policies the charges for repair are applicable. Furthermore, we are taking your valuable feedback regarding the product list extension for free of cost policy. And we would suggest you to kindly coordinate with the service team for further assistance. They will provide you with original parts at a genuine cost with service invoice.
Warm Regards,
Samsung Customer Support
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4 weeks ago in
Tech TalkYou are lying!!
Many of the S22 Ultra customers are facing this green and other color line issue in their mobile. I faced this issue in May and fought for free screen replacement and got it also.
You may Please do not spread false information about Samsung's **bleep** rigorous quality checks in place. They are all bogus.
Oneplus is a far better company and you don't stand any nearby to its customer satisfaction.
Now Vivo has crossed you in sales terms. Next Oneplus, Apple, and Pixel are to surpass you...
Samsung thinks that Indian customers are fools. You are making a grave mistake.