Original topic:

Green line issue in Samsung S21 ultra

(Topic created on: 11-06-2024 01:08 PM)
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Archit_CSE_Aspirant
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Samsung pr jitna bharosa tha aaj utna he ghatia lag rha hai ye brand...
Update krne k bad ye green line issue aaya
Service centre gya to vo bole ye free replacement policy 3 years k liye thi aapka phone 3 years 2 month old hai ab iska kuch nhi hoga paise dekr sahi krvana padega ya aise he use kro...
Aur kharcha bataya 27k rs ka🥺
Ya koi new phone purchase kro 
Ab agr ye issue mere se aata to baat sahi hote ye aaya inhe bheje Update krne k bad to iske responsibility Samsung ko lene chahiye na ke customer ko...
Pr inhe krna hai scam customer k sath...
Ab hamare hath me to kuch nhi bus aage se kbhi bhi Samsung purchase nhi krunga 
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cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We want to inform you that it is our best endeavor to provide you with an impeccable product experience at Samsung. Our products pass through rigorous quality checks which are globally recognized. The issue could occur due to usage and various factors, in case there is any kind of issue that occurs after the update then we are always helping our customers to resolve their issues. However, as you have already connected service team and they have guided you after inspecting the device according Samsung policies the charges for repair are applicable. Furthermore, we would suggest you to kindly coordinate with the service team for further assistance.

Warm Regards,
Samsung Customer Support

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I think you should learn something from oneplus they accept there mistake and provide there customers life time free screen replacement if phone is damaged by the update
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