Green Line Problem After One UI 7 Update, Free Screen Replacement declare

[Galaxy_Tech]

Green Line Problem After One UI 7 Update

Several users have reported the green line issue on their Samsung Galaxy devices after installing the One UI 7 update. This has especially affected models like:

Galaxy S21 FE

Galaxy S22 Ultra

Galaxy S23 series

This issue appears to be hardware-related, possibly triggered by heat or stress during the update process. Users on Reddit and other forums have confirmed that the green line suddenly appeared after the update, even without any physical damage.

Samsung’s Free Screen Replacement Program

Samsung India has responded by launching or extending a free screen replacement program, which is currently valid until September 30, 2025.

Eligible Models (India only):

Galaxy S21 series

Galaxy S21 FE (SM-G990B/E)

Galaxy S22 Ultra

Note: The standard Galaxy S22 and S23 models are not officially included yet.

Conditions:

Phone must not be older than 3 years

No signs of physical or water damage

Original purchase invoice required

Green line must be visible on the screen

Also, some service centers may charge a labor fee, even if the screen panel itself is free.

[honey_999]

Then what about samsung s22 plus my device has also green line issue after installing android 15 update

[Galaxy_Tech]

Contact with your nearest Samsung customer service

[mani003]

After connecting they said like samsung doesn't offer for s23 ultra. What can i do now? And one more think a one month before the update my mobile back panel was broked. Can anyone help me out this how to resolve this?

[honey_999]

This is your company responsibility to replace the display for free of cost

[Tech_xplorer]

Bro he is not Admin. He is impersonating as an Admin. Report this profile

[honey_999]

My fault i didn't check that

[Mani4]

good initiative by Samsung

[Maaaaiii]

I am writing to formally register a serious complaint regarding my Samsung Galaxy S23 Ultra device. Following the most recent software update, I have encountered significant and concerning issues with the phone’s touchscreen functionality.

Specifically, the physical touch input is no longer responding as expected. In addition to this, I am experiencing persistent ghost touch issues — the screen reacts erratically without any physical interaction. Most alarmingly, these unintended inputs have resulted in the unintentional sharing of my personal information with third parties, raising severe concerns regarding my privacy and data security.

It is worth noting that the S Pen continues to function normally, which suggests a software-related malfunction rather than a hardware failure.

As a loyal Samsung user, I am extremely disappointed by this experience. I kindly request immediate technical assistance to resolve this matter and an urgent review of the recent software update that may have caused these problems. I would also appreciate a formal assurance regarding the protection and confidentiality of my personal data.

I look forward to your prompt response and resolution.

[praveen212]

Either flash your phone to 6.1 or live with bugs. Some of the bugs will be sorted in coming monthly updates.
With ui 8 expact same cycle