Good lock Home up app issue with hide app icon lable

[S_Kumar73]

I actually enabled hide app icon lable through Home up app. It hides the lable but after few minutes the automatically displayed for all icons. But still the settings is in enabled position. Seems it's a bug. Hope Samsung developers will resolve this issue soon.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file, we cannot analyze this issue. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[arunbala7]

Home up fails automatically.

I turned on home up it works fine for a while and then it is not.
Example, loop pages not working and favorite apps count also not working. This happened 3 to 4 times. Again if i enter home up and turn off and turn on it works.

There are severe bugs in it please fix it.