Galaxy M20 Issue

[Gurdeep295]

Hello Guys,I am facing problem when i use my m20 when placing it on table,  touch of the smartphone is not working properly and seems like hard touch.

Any Suggestions......

[Mee9211]

same here but it works when phone is in your hands

[Gurdeep295]

Right,same issue.

[Samsung_Support2]

Hi there,

To resolve your concern, Please perform the following steps:

>Open Setting > General management > Reset > Reset setting > Reset setting.

>Stop the background running app (Tap on the left soft key and close all the running apps.
>Check your device performance in Safe mode.
>Create data backup and reset the device.
Scroll down Notification panel >Settings> General management> Reset >Factory Data Reset
For further assistance, register your concern in the Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,
Team Samsung Members

[Gurdeep295]

I already tried Factory Reset,several times,Sir.

[Gurdeep295]

But touch is not,enough sensitive as it should be.😕

[Gurdeep295]

Hello guys,Finally I resolved the issue,by replacing Display from service center in warranty.it is hardware issue,so u can go to ur nearest service center before warranty expire.