maidul02
Beginner Level 2
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Tech Talk

I got software update of android 11 with One UI 3.0 in my Galaxy A 50 in last month. Since then phone is getting automatically Switched off 2 times till now. I could not switch on it. After 4-5 days, it was switched on automatically. It's a serious issue to me. Please resolve my problem.

 

Thanking you,

Maidul

3 Comments
RISHIKESH5717
Active Level 5
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It's time to contact customer care service
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chitti1998
Expert Level 1
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Take to service center they will have physical inspection.
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Cs member1
Active Level 4
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Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please register the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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