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09-08-2023 10:23 AM in
Tech Talk- Tags:
- SamsungINDIA
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09-08-2023 10:43 AM in
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09-08-2023 10:48 AM in
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09-08-2023 11:11 AM in
Tech TalkHave you checked the camera in safe mode?
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09-08-2023 11:12 AM in
Tech TalkTry resetting camera app and resetting your fingerprint setting

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09-08-2023 08:00 PM in
Tech TalkDear Samsung member,
Greetings from Samsung customer support.
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same Please follow the easy troubleshooting steps that might help to solve the issue.
1: Clear an app's cache, Follow the steps: Navigate to Apps> navigate to and open settings> tap apps> View system apps> application > storage> Clear the cache.
2: Switch off your phone for a few minutes and then switch on and wait for a few minutes.
3: Update the App if available. Update software: Menu>apps>settings>software update>install.
4: Reset app preferences: Setting >> Apps >> Three dots on the right top >> Reset app preferences.
In case the issue still occurs. Please share the device log file within 15 minutes of the issue occurrence by using the error report option via the Samsung Member application. To share a log file, click on the Samsung Members Application Open Samsung Members Application > Support> Tap on error report > Type your query > Send.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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03-24-2024 09:44 AM in
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