Exynos Optimisation

[ThisisRK]

Please Optimise Exynos 990. Im using S20FE.I couldn't do any multitasking. I need to close every apps forcefully. Even though its getting heated for a while... what I need to do now. Should I upgrade to s21 or wait until fix these things. If ppl suggest me to upgrade, then Samsung will offer me 60% of cost as buyback at least.

🤢 

I need Answers from Admin

[ѵօϲɑӀ4ӀօϲɑӀ]

Do you have any jobsheet number or complaint number?

[Neelanchal]

Sorry, they did not created any job sheet both the time, while they provided only a waiting token mentioning a token number. They insisted me to wait until software get updated. I think you are right, I had to insisted them to get that. Actually samsung smart Cafe person from where I purchased this S20 FE redirected me to visit service centre. They also told me that If it's your genuine problem then you can return it within 14 days from the date of purchase. But nothing helped.

[ѵօϲɑӀ4ӀօϲɑӀ]

Wait is your phone 14 days old yet or you still have time?

[Neelanchal]

No, I purchased it on 20 December 2020.

[ѵօϲɑӀ4ӀօϲɑӀ]

OK bhai, Goto service center and get a jobsheet and ask them to mention the issues you are facing.

After getting your phone back check if your issues are fixed or not.

If not then drop a mail on these IDs explaining your whole issue with your jobsheet number, I hope they will get your issue resolved as soon as possible.

Support.india@samsung.com

servicehead.in@samsung.com

[Neelanchal]

Ohhh dear, Thanks for help...I shall follow.

[Rishikesh1]

If you have option to upgrade you can do its better but I have seen issues of s21 ultra heating. Sorry you are facing such issues.

[KrishnaKD]

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