Firmware/Software updates push the device to peak performance, generating significant heat. That thermal stress can expose weak points in the OLED display—especially fragile internal connections—leading to permanent display lines.
This isn’t normal wear and tear. It points to an underlying design or manufacturing flaw.
Samsung has a responsibility to address such core issues.
Instead, they are choosing to deny accountability and shift the burden onto customers—asking them to pay for what is clearly a defect. That’s not just disappointing, it’s unacceptable.
Multiple users reporting it after updates, yet Samsung continues to show negligence by shifting the cost onto customers instead of acknowledging the problem.
In my case as well, the display issue appeared immediately after an official update, but it is still being treated as a chargeable repair since one goodwill support was already given.
So Samsung’s solution is simple: 👉 Push update 👉 Screen gets line issue 👉 Say “out of warranty” 👉 Charge ₹12,000
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