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02-07-2025 11:32 AM (Last edited 02-10-2025 03:38 PM ) in
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02-07-2025 11:34 AM in
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02-10-2025 02:59 PM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we want to inform you that a UI 7 update will be released very soon for samsung devices. Kindly stay active on the Samsung Member application, as you will be notified when it arrives.
However, we kindly request that you share the log file associated with the One UI 7 Home App issue. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Path share log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
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02-10-2025 03:38 PM (Last edited 02-10-2025 05:38 PM ) in
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