Dual Whatsapp Files Missing

[GM51]

Hi Friends,

Using Samsung M51.

Having configured dual whatsapp (default from phone setup).I could see more of issues recently.

Unable to locate files on second whatsapp

Unable to open any pdf from second whatsapp

Unable to take pictures within second whatsapp

What could be the issue?

[RANJANTRUPTI]

Same problems I am facing.

[GM51]

What to do. Any workaround or solution?

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Muhammad Riza S]

Yes, i have same issue 

[Members_oV3099n]

Yes... same problem

unable to open pdf files in dual whatsapp in samsung galaxy m51

unable to click and upload images in dual whatsapp directly

Anyone having solutions... please comment

[ManjuLekha]

Same one..... please help me to clear this problem....