Original topic:

Display and wifi issue

(Topic created on: 03-14-2024 12:06 AM)
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Chandres
Beginner Level 2
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Tech Talk

after installing another security software patch update provided by Samsung, the Wi-Fi and hotspot settings of the phone were completely disabled/non-accessible.

3 Comments
ankitmon
Active Level 7
Tech Talk
Go to service center. Ask them to reinstall the update.
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Sayan_SS_
Expert Level 5
Tech Talk
Please Complain To Samsung Support.
To Complain To Samsung Support Follow The Steps:-
Open Samsung Member→Click on Support Present Below→Click on Report→Type Your Report And Clip The Image Through The Clip Button Present Above→Click on Send.
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cs_member10
Moderator
Moderator
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Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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