Company Intune work profile not getting created since Last software update

[hsmitanath]

My company outlook stopped working since last OS update in March 2020. i tried to reconfigure outlook using company intune portal which is standard practice ie. but it is now giving error "CANNOT CREATE WORK PROFILE - THE SECURITY POLICY PREVENTS THE CREATION OF A WORK PROFILE BECAUSE A CUSTOM OS HAS BEEN INSTALLED ON THIS DEVICE." & "COULDN'T ADD YOUR DEVICE - TO GET YOUR DEVICE MANAGED YOU LL NEED TO ACCEPT ALL THE SYSTEM PERMISSION REQUEST".

I connected with my companies MS Azure team and they connected with MS team to get this resolve but they told that this issue is with Samsung Handset.  

Any help will be appreciated for resolving this issue.

Thanks 

Smita

[praveent23]

yes same error occurs for me also kindly help us to solve the issues

[fperoux]

Any news on that subject? What I am seeing is the device with the following updates are impacted:

Android version: 10
Build Number: QP1A.190711.020
Kernel Version: 4.9.186-17655189 (#1 Thu May 7 KST 2020)
Knox Version: 3.4.1 (API level 30/TIMA 4.0.0)
Security Patch level: 1 May 2020

Is that the same for you?

[nnd1]

Android version: 10
Build Number: QP1A.190711.020
Knox 3.5

it looks issue with build or Knox

[nnd1]

I too have same error on the brand new Samsung Tab A7 SM T-500 Model.

Downloading and Installing MaaS360 from Playstore, its going thru SSO validation steps successfully. But during Final Configuration on creating Work Profile giving below error

As per MaaS360 developer its known issue and Samsung software department has to address it.

ERROR:
Can't create work profile
The security policy prevents the creation of a work profile because a custome OS has been installed on this device

[anandec]

I too have same problem with my samsara A7 tab

[nnd1]

issue is resolved after getting 147 mb updates today. thank you Samsung

[Olubadeniyi]

Please I'm having the same issue with my Samsung galaxy j7 prime, while trying to add my school's mail. How can it be resolved?

[lan2in]

Intune is not registering Galaxy M02 - any idea- Why.

[mohamednas]

I do have same issue in my samsung s10 model. Do we have any fix for this.

Tried to configure outlook using company intune portal but it is giving error "CANNOT CREATE WORK PROFILE - THE SECURITY POLICY PREVENTS THE CREATION O F A WORK PROFILE BECAUSE A CUSTOM OS HAS BEEN INSTALLED ON THIS DEVICE

Please let us know any solution for this.