Original topic:

Camera problem

(Topic created on: 05-08-2020 01:49 PM)
154 Views
Ravinderkumar005
Beginner Level 2
Options
Tech Talk

I am getting this msg when i am opening camera "You cannot use more than one application that using camera that the same time. Camera will close<top> "

Do the needful on urgent bases, i am using m30

0 Likes
2 Comments
Tech Talk
Check, recently installed apps..
especially those apps having camera access..

go to app permissions and find it
or
perform reset apps preferences
settings>applications>click at 3 dots>select reset apps preferences

check Skype/ or any other app using camera
0 Likes
Samsung_Support3
Moderator
Moderator
Options
Tech Talk

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Clear camera application data.
Settings > Apps > Camera > Storage > Clear Data.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > send feedback > error report/ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes