Bug Report: Search Functionality Fails within "Update Existing Contact"

[SataruGojoo]

The Contact app is showing a bug, whenever I try to add a number in existing contact, the Search 🔎 option cannot show the contact, I have to manually scroll to the desired contact and select the it.

Demo:

Open Phone app > Type the number/select the number you want to add to existing contact (+) > Select 'Update existing contact' > Tap on 'Search' > Type a contact name that isn't being shown in the screen right now > The app will show 'No result found' 

But, if I scroll down to the Contact, the contact will be there.

i.e.The Search feature is not working.

[jarvis123]

This number is not saved that's why not showing

[SataruGojoo]

No.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Check app cache: Settings > Device care > Storage > CLEAN NOW.

● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

[SataruGojoo]

This is NOT a solution