Bluetooth device connectivity error while turning on hotspot

[Members_zQ7Fcs4]

Device: Galaxy M51

Couldn't connect to Bluetooth device if the hotspot is turned on 

I tried clearing cache and data of Bluetooth 

Also tried resetting app preferences and all

But still the problem exists 

WHAT to do??

[sarthak999gupta]

in mine its ok

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would like to inform you that as you have tried all the steps, we request you kindly visit the service center as your device needs physical inspection. To check for the nearest Samsung service center kindly click on the link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support