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Battery swelling and exploding - WAKE UP SAMSUNG!!

(Topic created on: 09-28-2022 02:56 PM)
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Sid_Karna
Expert Level 5
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It's been widely reported that the Samsung devices are having the issue of battery swelling within about 2 years of purchase. Now this is validated by the famous tech youtubers Arun(Mrwhosetheboss) and Marcus(Mkbhd).

This is a SERIOUS and ALARMING issue for us customers because:

1)It's dangerous to our health and property.

2)Samsung has been blaming it on the customers for years and charging us for replacing the battery when actually the mistake was on the part of Samsung.

So, if Samsung is not owning their manufacturing defects, it's time for us customers to wake up. What we can do:

1) Check our devices which are still under warranty just before the warranty period ends for any type of backpanel issues, which may be the result of a potentially bad battery. In this case get it repaired for free.

2)Opt for extended warranty because we have already committed the mistake of trusting an unethical company like Samsung. Now the only option is to reduce our loses to the maximum by extending the warranty. Don't worry your money invested for this purpose will be worth as almost all Samsung devices will have a battery or display issue within 2 years.

3) Most importantly - AVOID buying Samsung in the future. Even cheap Chinese devices have better durability. This again is now validated by the tests done by these YouTubers as well as by the experiences of thousands of common users like us.

4) If you cannot avoid Samsung due to any illogical reasons, at least don't go for 2-3 year old Samsung devices on discount during sales. These devices are likely stored for more than a year after the manufacturing date.

5) Approach the consumer court if you are facing this issue and your device is just out of warranty.

Take care fellow members !

Nb: for fanboys - yes, this issue has been majorly reported for unused/stored devices. But the point to be noted here is that NONE OF THE OTHER BRANDS HAVE THIS ISSUE.
10 Comments
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Samsung needs to take this issue on priority and share the reasons why this is happening. Also, how can this be avoided. I think ppl who are facing this problem should send phones to Samsung so that they take it seriously
Sid_Karna
Expert Level 5
Tech Talk
Yes, well said.
MuzikD
Expert Level 2
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These compromise are taking place in india only....

Other regions dont have such issues...
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Bro, it's all over actually as Mrwhosetheboss and Xeetechcare created video. Tweet by Marques Brownlee too
MuzikD
Expert Level 2
Tech Talk
Bro, if they have 10 issues we have 100000 issues at the same time. 2nd software support, sometime delayed months... And change in policy after purchase time over is in india only....

Other regions may have there issues but just .5% as compare to india...
ahmeddissoosa
Active Level 7
Tech Talk
Cant agree with the 3rd point bro...chinese devices doesnt have the durability that samsung and iphone does
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Sid_Karna
Expert Level 5
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It's my experience. I have used a redmi note 5 pro for 3 years with ZERO issues. Believe it or not, even after 3 years, I was getting 7 hours of SOT. Then I upgraded to A52s5g and it's been only 8 months. Already the backpanel got seperated from body due to manufacturing defect. The service center accepted to fix it under warranty but it will take 2 days for the parts(repacking kit) to come.
This back panel issue is there in may A52 and S20 series phones. 30k plus phones not even lasting one year doesn't seem like durability to me.
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ABHIZZISCOOL
Beginner Level 3
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#wakeupsamsung
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Anonymous
Not applicable
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Sad reality 🥺