Original topic:

Battery drain issue with S23FE (Exynos 2200)

(Topic created on: 01-21-2024 10:09 PM)
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AwesomeDeepak
Beginner Level 5
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Tech Talk
Hey is there anyone else who is facing heating and battery drain issue with the new Galaxy S23 FE ? 
I found the exynos 2200 a very inefficient processor. The phones heats up very easily and I have to charge my mobile twice and sometimes thrice a day. 
9 Comments
Yar14
Active Level 4
Tech Talk
I feel you man.. Same here.. Fun fact, I'm charging it right now again for 3rd time today...
cs_member10
Moderator
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Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


Galaxy device battery drain issue:
Charge in one go instead of charging many times as it affects the life span of the battery and battery performance

Perform Battery Optimization
Battery optimization helps you to boost the battery performance of your device. To check battery optimization:
Settings > Select Device Maintenance/Device Care/Battery and device care > Optimize > Optimize all options like Battery, Storage, and Memory

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Check device network fluctuation
Kindly check whether the mobile network fluctuates frequently or if the network signal is low in your area. In both cases, the battery will drain considerably fast.
Recommendation: We recommend you avoid using it in areas with low network/fluctuation.

Reduce display brightness level
Kindly set the device display brightness in auto mode (If available).
Adjust screen timeout settings: Settings > Display > Screen timeout > Select minimum screen timeout.

Check and update the App: Kindly check which application or interface is using more battery from device care. And try to update the app or avoid using that app.

Close background running apps
Close all the background running apps when not using them,

Turn off auto sync of e-mails, app data, etc.
We request you turn off the auto sync option, it will stop the synchronization of the device with the server & reduce the battery drainage.
The steps to turn off auto sync are:
1. Swipe down on the home screen to open the notification panel.
2. Turn off the auto sync option.
Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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techydude
Active Level 3
Tech Talk
ye sb features off hi krne h, to ye 60k ka dabba kis kaam ka?
AJAB_MORIA
Expert Level 5
Tech Talk
Some updates are such that it takes some time to adjust with the phone. So wait for next update, it will be fixed.
Ichupep
Beginner Level 2
Tech Talk
This mobile get heating issue charge is not stable Iam charging in 3 time in a day heating issue I can't call any one
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Ichupep
Beginner Level 2
Tech Talk
I needa solution
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Josh_Tom
Beginner Level 3
Tech Talk
Recently my brother got an S23FE,
The phone straight up **bleep**. The phone heats upto 45.5°C
And due to the heat, there are frame drops. The processor throttles.
Samsung, why even much your 3rd rate processors on indian consumers?
Exynos 2200 is soo horrible.
Samsung should use TSMC as your fab instead of Samsung fab.
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Tech Talk

I am a S23FE user, i am facing bettery and overheating issue in my phone. Is there any solution of my problem please reply Samsung Team

KunteAmith
Active Level 7
Tech Talk
Samung processors have been plagued with over heating issues for generations. And 2200 is made along with AMD. and it was delayed a lot because of heating issue and poor thermal management. But they still went ahead and gave it in FE phones
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