Original topic:

Battery Bugs In S23 Ultra

(Topic created on: 10-09-2025 11:33 AM)
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Ankyyyyy
Active Level 3
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I've Been Noticing That Whenever I Charge Phone which Is At 85% Maximum Battery Protection As Soon As The Charging Is Complete And I have Disconnected The Charger After A Shot While Or After 2-3 minutes 1% battery Is Droped Everytime With/Without Any Use . 
Having Said That A Drop Of Around 8% I have also Noticed While The Phone Is Kept At Night Without Any Use While I'm Sleeping. 
Whole Thing Is Going On One UI 7.0 with Latest Security Patch As Well .
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That 85 to 84 thing is happening in my s24 ultra as well, but after one ui 8 the overnight idle battery drain has reduced a lot.
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Ankyyyyy
Active Level 3
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K
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Defender130X
Active Level 8
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My Drop is around 5-6 % with 5G ON . With AOD. Without 5g on it might drop to 3-4% will try tonite n le u know.
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Shivamwalia9
Active Level 5
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Same i faced when I disconnected my s24 ultra from charger battery drop 1 - 2% suddenly. Battery drain so fast
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cs_member10
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Dear Samsung member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Turn off Wi-Fi, GPS, Bluetooth etc. when not in use.

3. Check device network fluctuation. Avoid usage in areas with low network/fluctuation.

4. Reduce the display brightness level or set the device to auto-brightness mode.

5. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

6. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

7. Close background running apps.

8. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.

9. Update software: Go to Settings > Software update > Download and install > Check for software update > If Software update available > Download > Downloading updates > Install now
Note: Your phone will restart after the update is installed.

10. Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue still persists, after performing all troubleshooting steps, would request you to please visit the service center. Below is the link to find nearest service center
http://www.samsung.com/in/support/servicelocation/

Warm Regards,
Samsung Customer Support

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