Original topic:

BUGS... ONE UI 6

(Topic created on: 03-26-2024 02:01 AM)
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After updating to one ui 6 there are some bugs as always which are reported or not reported here in members app. We have received some updates (depending on phone models) but mainly those are security fixes by Google. Samsung doesn't seem to be adressing bugs or issues faced by users actively and on priority. 

One such bug is call screen not showing up for incoming calls which is happening randomly. Instead of call screen either lock screen shows up or a blank screen. And you cannot unlock the phone either when it happens. 
Sometimes after unlocking the phone accidental touch protection screen keeps showing up for some time when we use the phone. 

Another one is inconsistent camera performance. The colour science and image processing is messed up. Randomly photos are too bright or too contrasting. Colour are sometimes washed out or over-saturated. Also Main and ultrawide cameras producing pictures that look like taken by two entirely different cameras. 

Samsung keyboard doesn't change dark or light theme according to phone dark or light mode. You have to manually do it. 

New font doesn't get applied outside of one ui. All apps use default Google font (roboto) instead. But if any other font is set then all apps use that font. So new font is not implemented properly or font itself is buggy. 

There could be more bugs but I just mentioned a few that I recently noticed that they are still there and are not yet fixed after 3 months!

Note - I hard reset my phone after one ui 6 update. Then setup and configured my phone like a new one. So it's clean one ui 6.

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cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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